Job Family Group:

Department/Office:

Time Type:

Compensation:

Please note, starting salaries are based on factors including internal equity, relevant experience, and education.

Exemption Status:

Job Description:

Candidates MUST submit a resume AND cover letter to be considered. Applications submitted without both required documents will not be evaluated.

Events: Develops and assists students in planning and promoting alternative break service trips that take place during university breaks including fall, winter, and spring. Supports CELCS in planning, promoting and executing civic engagement and community events such as campus volunteer days, alternative breaks, voting drives, Accessibility Awareness Fair, workshops and panel discussions along a range of experiential learning and career development topics. Primarily responsible for all aspects of event coordination including booking spaces, working with internal and external vendors, serving as project manager, event promotion, tracking attendance, and collecting and analyzing feedback from attendees. Provides day-of event support such as registration and set-up/breakdown, reserving and confirming catering, media services, facilities, and rentals, and welcoming guests. Develops and executes faculty-facing programs as relevant to enhance or grow service-learning and community engagement. Collaborates with marketing team to execute effective campaigns, stories, and updates across CELCS social media platforms.

Programming: Oversees the development, execution, assessment, and partner-student matching for the institution's Community Federal Work-study Program which includes selection of and maintaining relationships with non-profit CFWS partners, student recruitment, student training, coordinating processes with HR and other relevant offices, tracking and approval of student hours, developing opportunities for reflection with participating students in the program and making regular site visits to non-profit partners. Oversees the development, execution, and assessment of civic engagement and Alternative Breaks programs, serving as the supervisor of alternative breaks student staff and serving as the TUVAC staff advisor, which may include oversight and participation in travel within and beyond San Antonio, Texas. Develops and executes new programs in line with CELCS and institutional goals. Provides support for existing community and civic engagement programs, including the Accessibility Awareness Fair, and more. Manages projects, programs, and student staff. Creates relevant training modules for all applicable programs, technologies, and processes. Gives presentations for faculty and staff units on a variety of topics related to community and civic engagement.

Community Engagement: Actively participates in relevant associations and groups to enhance learning, adoption of best practices, etc. (e.g. SAVA, SEE). Recruits and collaborates with community partners for the community federal work-study program and service-learning initiatives, including conducting site visits. Supports efforts to manage relationships with community partners. Works with the Employer Relations team, faculty and staff to develop, strengthen and maintain relationships with community partners, employers, and alumni. Assists the CELCS Employer Relations team in tracking community engagement points. Actively promotes and engages with campus community to further community engagement-related goals and objectives for CELCS. Serves on relevant task forces and groups (e.g. voting, service).

Operations: Provides scheduling and general operational support for service and community-related CELCS initiatives. Maintains databases, application processes, hours tracking and technology related to service, community engagement, experiential learning and the CFWS program. Drafts, updates and disseminates communications to students, faculty, staff and off-campus partners. Oversees the GivePulse system, its users and reporting to include the following: creates customized training modules; meets with individual students, student groups, departments/offices to instruct others on how to use the system; and generates reports (number of volunteers, volunteer hours, etc.). Ensures all service-related opportunities and expenditures fall in accordance with TU policies and procedures. Documents the development, planning, implementation, assessment, analysis and fiscal management of the Center's civic and community engagement programs and services; maintains well-organized electronic records; produces thorough post-program reports. As needed, meets with students for drop-ins and occasional appointments to provide experiential learning and general career-related assistance. Utilizes attention to detail, time management and organizational skills to support all CELCS activities. Serves as a liaison and thought partner to student groups.

ADDITIONAL DUTIES

• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience and integrity to provide professional leadership during emergencies.
• Complies with all Trinity University policies and guidelines.
• Performs other duties as required.

EDUCATION

Required:

Bachelor's degree from an accredited institution.

EXPERIENCE

Required:

One year of full-time volunteer management, civic engagement, community engagement, non-profit, project management or related experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Ability to manage multiple projects simultaneously, balance priorities, and meet deadlines.
• Strong communication, research, and analytical skills (written and oral).
• Ability to quickly problem-solve and drive toward solutions with professionalism, self-assurance, and composure.
• Demonstrated interpersonal and relationship building skills including the ability to act as a representative of CELCS to external audiences.
• Must be able to work weekend, evening, and late hours as periodically necessary, to include occasional travel on behalf of the institution.
• Experience using business software (Word, Excel, Outlook, PowerPoint, Publisher etc.) and other relevant software/platform systems (Canva, Canvas, Blackboard, Banner, Give Pulse, Handshake, etc.).

Preferred:

• Bilingual (English/Spanish).

• Experience with volunteer management.
• Experience with project management.
• Prior supervisory experience.
• Prior experience with budget management.
• Experience administering civic/community engagement programming and university/community collaborations within a higher education setting.

OTHER REQUIREMENTS

All jobs require a current Criminal Background Check (CBC).

SUPERVISORY RESPONSIBILITIES

Assists in supervising student workers.

SUPERVISION RECEIVED

Specific and general instruction from supervisor, either verbally or in writing. Operates independently for most routine matters.

INTERACTION

Works alone

Works with other employees

Customer contact

Students

Alumni

COMPUTER SOFTWARE

Microsoft Excel

Microsoft Windows

Microsoft Word

Google Sheets, Cloud Software

Google Docs, Cloud Software

Google Forms, Cloud Software

EQUIPMENT

General office equipment.

SECURITY SENSITIVE

Each member of the faculty, staff and student body is responsible for carrying out campus regulations, procedures and practices and shall comply with federal, state and local laws related to security matters while on the campus or in the course of representing or conducting University activities.

ATTENDANCE STANDARD

Maintaining and satisfying minimum attendance requirements are an essential requirement of this position, including working all full-time regular hours as established by the supervisor in addition to any scheduled or emergency overtime.

INTERNAL CONTROLS

Applies to Supervisors (and above) and/or anyone with financial responsibilities. Within the scope of position duties, responsible for seeing that operations are effective and efficient, assets are safeguarded, reliable financial data is maintained, and applicable laws, regulations, policies, and procedures are complied with.

DECISION MAKING

Plan and perform complex work where only general policies or procedures are available.

Please note this is not a remote position.