General Summary

ASM is currently looking to hire Cloud Administrators with 2-3 years' hands-on experience working in Azure or AWS. Their experience should include 4-6 years of experience in working with Infrastructures with a focus on Unix administration including patching and security hardening. Experience with infrastructure as code and configuration management automation is a plus.

Job Responsibilities

• Provides direct support to cloud operational environments on a day-to-day basis including the software installation, configuration, upgrades, security patches and planned maintenance as required.
• Installs or coordinates installation of patches and releases on development, test, pre-production systems.
• Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools.
• Monitors, diagnoses, and resolves complex problems and performs analysis in relation to cloud operations in the cloud environment.
• Troubleshoots and resolves moderately complex problems in an efficient manner with little to no supervision while adhering to proper escalation and change control procedures.
• Performs incident response and assures services resolution for cloud system.
• Performs root cause analysis, diagnostics, and monitoring on various production systems.
• Identifies opportunities for process improvements and works with team members to implement efficiencies.
• Effectively creates and maintains relevant cloud systems documentation and user guides.
• Secures Cloud applications and data against theft, loss, or other disasters.
• Monitors status and performance of backup and/or storage systems and configures monitoring systems.
• Interacts with external technology vendors and internal teams to troubleshoot issues and implement solutions.
• Apply scripting methodologies to automate IT administrative related tasks.
• Responds timely to user requests for permission changes, file restores, virtual machine restores, new storage, and expansion requests.

Minimum Qualifications

• 4-6 years of experience in working with infrastructures with a focus on Unix administration and 2-3 years of experience with of experience developing solutions in AWS .
• Bachelor's degree in Computer Science, Information Systems Management, or related field.
• Previous experience with Dynatrace and/or Terraform is highly desirable
• Ability to maintain a government clearance or investigation.

Preferred Qualifications

• Clear oral and written communication skills and attention to detail
• Experience with ServiceNow
• Experience with Infrastructure as Code and DevOps
• Practitioner level cloud certification such as AWS-CCP (AWS)

Position is full telework but candidates must be in the greater San Antonio area.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.