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JOB TITLE: Regional Facility Maintenance Service Manager

One position is available in South Texas, preferably located in an area around Del Rio, Laredo, the Rio Grande Valley (McAllen, Brownsville, Mission, etc.), Corpus Christi, Kingsville, or San Antonio This position is contingent upon contract award (expected to be made in Feb-Mar 2024).

SUMMARY: The Service Manager is responsible for oversight of the day-to-day operations of the contract and lead the Area Managers and maintenance technicians who are assigned maintenance and repair activities in their area of responsibility (AOR). The successful Service Manager will be responsible for up to three AORs and must be able to interact and provide detailed communications with all DAWSON staff, the client, subcontractors, and suppliers. The Service Manager will manage multiple schedules, work/task orders, source parts/materials, ensure safe execution of field work, and deliver quality work product as defined by DAWSON, clients, and regulatory agencies from multiple on-site locations.

DUTIES AND RESPONSIBILITIES:

• Leads Area Managers in up to three (3) AORs to ensures Performance Work Statement (PWS) is being performed per specifications at multiple locations within each AOR.

• Oversees preventive and corrective maintenance schedules for multiple locations, ensuring timely completing of all urgent and emergency requests while maintaining response time requirements and client expectations.

• Ensures adherence to all safety and quality practices and procedures while performing or supervising the performance of tasks in all work areas.

• Oversees planning, coordination, scheduling and supervision of assigned project staff and subcontract workers to meet service call requirements.

• Monitors technician and subcontractor performance at multiple locations in accordance with the PWS.

• Guides, coaches, develops, and provides feedback to technicians to ensure clear understanding of the project, required certifications, safety needs, and quality control.

• Provides technical support to Area Managers and/or maintenance technicians and executes technical tasks as necessary when required.

• Ensures completion and close out of all preventive and corrective maintenance work orders and provides all required deliverables.

• Prepares written reports and other documents as necessary.

• Tracks all expenses and parts/materials required to successfully complete all work required.

• Source parts/material required to successfully complete all required work.

• Cultivates and maintains the necessary relationships with the client, subcontractors, vendors, and other contractors on-site.

• Determine causes and make recommendations for appropriate corrective and/or preventive measures when necessary.

• Promote safe and secure work areas by preventing hazardous conditions, property damage, and maintaining security on-site.

• Safely operate vehicles and small equipment such as pickup trucks, forklifts, etc.

• Travel between site locations within the Area Manager's AOR as necessary.

• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Supervise up to three (3) Area Managers.

QUALIFICATIONS:

• High school diploma or general education degree (GED).

• Possess a valid U.S. driver's license with a clean driving record.

• At least ten (10) years of related experience and/or training as a technician in HVAC and mechanical systems and quality control inspections of building systems and equipment.

• At least five (5) years of related experience on a contract of similar size and scope tracking, documentation and disposal of hazardous waste produced while performing preventive maintenance, identifying when new or revised permits are needed and managing the Certifications and Permits program as required by the contract preferred.

• Possess a current trade certification in either HVAC or mechanical systems.

• Project Management Professional (PMP) or Certified Assistant Project Manager certification preferred.

• Current 30 hour OSHA, EM-385, and 40 hour HAZWOPER training preferred.

• Strong computer skills are required, to include competency with the standard Microsoft Office Suite (Word, Excel, etc.).

• Must be able to accurately interpret prints, schematics, and manufacturer's technical documents.

• Knowledge of, and the ability to skillfully use common hand and power tools.

• Mechanical aptitude.

• Applied analytical skills to recognize when a specialized trade is needed for various tasks.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Excellent organization skills and be capable of working in a fast paced, changing priority work environment by adapting to changing situations and workloads daily to meet the requirement of the contract/PWS.

• Must be able to lift up to 50 pounds on a regular basis.

• Strong troubleshooting abilities and the ability to use resources at hand to fix problems.

• Excellent leadership ability.

• Strong verbal and written communication skills.

• Current or former favorable experience working on a Federal Government installation is preferred.

• CPR, First Aid, and AED Certified

• Experience tracking, documentation and disposal of hazardous waste produced while performing preventive maintenance, identifying when new or revised permits are needed and managing the Certifications and Permits program as required by the contract preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand.

• Frequently required to walk.

• Occasionally required to sit.

• Continually required to utilize hand and finger dexterity.

• Frequently required to climb, balance, bend, stoop, kneel or crawl.

• Continually required to talk or hear.

• Occasionally required to taste or smell.

• Occasionally work near moving mechanical parts.

• Occasionally work in high, precarious places.

• Occasionally around fumes, airborne particles, or toxic chemicals.

• Frequent exposure to outside weather conditions.

• While performing the duties of this job, the noise level in the work environment is usually moderate.

• The employee must frequently lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus.

DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.