Summary: |
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The purpose of this position is to ensure accurate, compliant, timely billing and appropriate reimbursement for all professional vision or medical exams and vision material services from all vision insurance payers. This may include accurate and timely identification and completion of point of sale customer account, billing, payment posting, contractual write-offs, adjustments, follow-up, and collection of unpaid accounts, per state and federal insurance regulations for members receiving services at Visionworks retail stores. |
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Pay Class and Pay: |
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Pay Class: Full Time & Hybrid Pay Rate: $14.12 - $17.66
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Essential Responsibilities: |
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Education: |
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Experience & Background: |
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* Zero to one (1) years of experience in medical insurance claims billing preferred * Proficient in MS Excel and Word. * 10-Key by touch. |
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Language Skills: |
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* Well-developed verbal, listening and phone communication skills * Good written communication skills with the ability to write routine correspondence |
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Mathematical Skills: |
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* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. |
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Reasoning Ability |
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* Ability to define problems, collect data, establish facts, and identify trends. * Ability to exercise good judgment and escalate issues appropriately |
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Essential Responsibilities related to Physical Demands/Work Environment: |
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The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). |
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Essential Responsibilities related to Behavioral Characteristics: |
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* Strong organizational skills and ability to execute manual detailed tasks. * Strong customer service focus and commitment.
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HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.
Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.