Design and develop high quality software components that follow industry standard design patterns, development methodologies, and deployment models Apply and promote good software engineering practices such as test automation, modularization, simplification Solve and articulate complex problems with design, algorithms, development, and user experience Work effectively wit

Drive results. Design and lead equitable and inclusive talent management, workforce planning, retention, and job and organizational design practices. Partner with talent acquisition to ensure delivery of a coordinated recruitment efforts that achieve workforce planning goals and builds diverse teams. Support full cycle recruitment as needed, most frequently to fill high p

Develop and implement credit and collections policies and procedures in accordance with company objectives and industry standards Analyze customer creditworthiness and establish credit limits based on financial data, payment history, and industry trends Monitor and report on the status of accounts receivable, aging, and collections activities Negotiate payment plans and s

Collaborate with a small team to develop, publish, and maintain global datasets as cloud based web services to support mapping and analysis Integrate new data sources, update existing services, and innovate new methodologies for publishing and consuming Living Atlas services Engineer workflows that improve data processing efficiency and effectiveness while creating conten

Perform customer research, market research, and competitive analysis to identify training needs and opportunities Work with the leadership team to envision new training products aligned with market trends, identifying customer requirements, business objectives, target audience, return on investment (ROI), product strategy, and KPIs Mine and analyze data related to product

Provide high quality technical support and customer service to Esri end users through effective communication and efficient troubleshooting Identify, understand, and articulate solutions for customer issues, including the usage and performance of ArcGIS Online, ArcGIS Pro, and related technologies Work well in a high energy, fast paced, enthusiastic, positive, and collabo

Responsible for completion of work orders for tasks related to the physical maintenance and repairs of the buildings utilizing work order related software Responsible for implementing routine physical improvements Respond to emergency situations in accordance with departmental protocol Implement, with Supervisor, a comprehensive preventative maintenance plan and maintain

Collaborate with the Technical Support Operations Team to develop and implement quality assurance and quality control processes and procedures framework Conduct quality assurance checks on technical support interactions, including phone calls, emails, and chat conversations Review and evaluate customer feedback to identify trends and areas for improvement Provide feedback

Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate in trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge an

Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate in trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge an

Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate in trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge an

Be the public face for our work in national mapping and charting at various events and gatherings Support conferences, tradeshows, seminars, webinars and user group meetings with domain expertise Engage other teams within Esri (marketing, sales, products, professional services, international distributors, education, and partner teams) on all national mapping and charting

Develop and coordinate the execution of integrated marketing campaigns and tactics Create campaign assets such as messaging, collateral, and digital content that contribute to overall campaign success Lead and support event messaging and execution as part of an integrated campaign plan to achieve industry goals Deliver campaign assets on time and on budget Work with marke

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including